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Call
917-261-5507, 601-831-9017
Contact
Scott.burr@heirloomnyc.com
Store info

Mon-Fri, 9am-5pm

Directions

400 Bleecker St.
New York, NY 10014

400 Bleecker St.
New York, NY 10014

Mon-Fri, 9am-5pm

FAQ

Which countries do you ship to?

We currently ship to over 100 countries. If you do not see you country as a delivery option at checkout, please contact us and we'll do our best to accommodate your needs.

How long will it take my order to arrive?

Orders are usually processed at our New York offices within 72 hours and delivered within 7-10 business days for United States and within 20 business days for international orders.

Our offices are closed weekends and major US holidays.

Do you ship to PO Boxes?

Unfortunately, we are not able to send packages to PO boxes in any of the countries that we deliver to at the moment.

What is your return policy?

For the United States, we offer returns on all full-priced product within 14 days of order delivery. For return labels, please email info@heirloomamalgam.com. All returns need to be unworn and in original packaging to be refunded. Approved returns will be refunded to original payment form, less a $15 restocking fee.

We are not currently able to accommodate international returns. If you have a question about our products, please contact us at info@heirloomamalgam.com

Do you charge taxes?

We charged taxes where applicable, primarily for orders delivered to New York. For international orders, we are required by law to collect taxes and duties on orders being delivered to select countries.